Casas Y Ranchos By Elizabeth Gonzales Privacy Policy

Casa Y Ranchos By Elizabeth Gonzales

Casa Y Ranchos By Elizabeth Gonzales (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and any information you provide through forms, appointment scheduling, or communication.

Communication Data: Records of SMS messages, emails, voicemail interactions, and call tracking data.

Transaction Information: Payment-related details when services are purchased through Stripe (processed securely by Stripe).

Technical Data: Limited data such as IP address and browser type collected via Google Analytics.

How We Collect Information

We collect information through:

Website forms and contact submissions

Appointment booking tools

SMS opt-ins and messaging interactions

Email communications

Phone calls and voicemail systems

Analytics tools such as Google Analytics

Advertising platforms such as Facebook Ads

How We Use Information

We use your information to:

Provide real estate services

Schedule and manage appointments

Respond to inquiries and communicate with you

Send service-related updates via SMS, email, or phone

Improve our website and services

Process payments securely through Stripe

Monitor and analyze usage trends

We do not sell, rent, or use your personal information for promotional distribution by outside organizations.

SMS & Communications

By providing your phone number, you consent to receive SMS messages from Casa Y Ranchos By Elizabeth Gonzales. These messages may include:

Appointment confirmations and reminders

Service updates

Follow-ups related to real estate inquiries

Message frequency may vary.
Message and data rates may apply.

You can opt in to receive SMS messages by:

Submitting a form on our website

Scheduling an appointment

Providing verbal or written consent

You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

We do not share SMS consent with any third parties or affiliates.

Data Sharing Policy

We are committed to protecting your data:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information distribution to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be distributed to any third parties.

We never sell or rent your personal data, and your information is only used to deliver our services.

Cookies & Tracking Technologies

We do not actively use cookies or tracking pixels on our website. However, limited tracking may occur through third-party tools such as Google Analytics to help us understand website usage and improve performance.

Data Security Practices

We implement appropriate technical and organizational safeguards to protect your information, including:

Secure data storage systems

Controlled access to personal information

Encryption and security protocols where applicable

Data Retention

We retain personal information only as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes and enforce agreements

Third-Party Services

We use trusted third-party providers to operate our business:

GoHighLevel – stores contact data, communications, forms, and automations

Stripe – processes payments securely

Google Analytics – tracks website performance

Facebook Ads – supports advertising efforts

These providers act as service processors and are only permitted to use data to support our operations.

Your Rights & Choices

You have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your data (subject to legal obligations)

Withdraw consent for communications at any time

Opt-Out Instructions

SMS: Reply STOP to unsubscribe

Email: Use the unsubscribe link in emails

Direct Contact: Reach out via phone or email

Children’s Information

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

Casa Y Ranchos By Elizabeth Gonzales
20102 85TH AVENUE CT E
Spanaway, WA 98387
Phone: 253-359-8511
Email: [email protected]
Website: https://casasyranchostacoma.com/home